Legal

Terms of Service

Last updated: 22 April 2026

1. What ClaimSpot is

ClaimSpot is a software tool that categorises bank-statement transactions against the Australian Taxation Office's published deduction framework and produces an estimated deductions report.

2. Not tax advice

Important — this is not tax advice.ClaimSpot is an estimation tool that categorises transactions against the ATO's published deduction framework. It is not a registered tax (financial) adviser under the Tax Agent Services Act 2009 (Cth), and nothing in this report constitutes personal tax advice.

Deduction amounts shown are estimates based on pattern-matching your transactions and the occupation-specific context you provided. Eligibility depends on your individual circumstances, record-keeping, and the nexus between the expense and your income-earning activity (ITAA 1997 s 8-1). Refund figures assume a flat marginal rate and ignore offsets — your actual refund may differ materially.

Before lodging, verify each claim against the ATO's occupation guides and, where an item relies on apportionment (car, phone, internet, home office), ensure you hold the substantiating records (logbook, diary, invoices). When in doubt, consult a registered tax agent. See tpb.gov.au for the public register.

3. Your account

You must provide an accurate email address. You are responsible for the security of your login and for the accuracy of the profile inputs you provide. ClaimSpot's outputs depend on that input being correct.

4. Your data

You retain ownership of the transaction data you upload. We use it only to provide the service, as described in the Privacy Policy.

5. Payment and refunds

A financial-year pass unlocks the full report and PDF export for one Australian financial year. Payments are processed by Stripe.

Because the service is digital and delivered immediately on purchase, refunds are discretionary. If the tool genuinely failed to produce a usable report for you, email us and we'll either fix it or refund the pass.

6. Acceptable use

  • Don't upload data that isn't yours.
  • Don't probe, scrape, or attempt to reverse-engineer.
  • Don't attempt to manipulate the categorisation model via injected instructions in transaction descriptions.

7. Availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced where practical.

8. Limitation of liability

To the extent permitted by Australian Consumer Law, ClaimSpot is not liable for any ATO amended-assessment shortfall, penalty, or interest charge that results from claims made based on our report. Our report is an estimation aid; the responsibility for substantiation and the accuracy of your tax return remains with you (and, if you use one, your registered tax agent).

9. Changes

We may update these terms. Material changes will be emailed to account holders.

10. Contact & governing law

Questions: contact page. These terms are governed by the laws of the State in which ClaimSpot is registered, and any dispute is subject to the non-exclusive jurisdiction of the courts of that State.